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Newland Health Centre

Use our NEW automated telephone system to book and cancel appointments

Christmas Opening Times 2017

Christmas Bank Holiday Closure

 

Friday 23rd December 2017 - normal surgery hours

Monday 25th December 2017- Surgery Closed

Tuesday 26th December 2017- Surgery Closed 

Wednesday 27th, Thursday 28th December and Friday 29th 2017 - normal surgery hours

Monday 1st January 2018 - Surgery Closed 

Tuesday 2nd January 2018 - normal surgery hours 

 

 

Patients requiring the urgent services of a GP during this period should ring the Emergency Out of Hours Service on telephone number 111

 

If you require urgent medical services at any time when the practice is closed for        symptoms which cannot wait until the surgery re-opens, please ring telephone number 111. This will direct you to the new NHS 111 service. Calls to this service are free from both landlines and mobiles.

 

For life threatening situations where emergency medical assistance is required, please continue to dial 999

 

Online GP Consultations System

The practice has implemented a NEW Online GP Consultations System which allows patients to self triage ailments and submit queries to your GP.

 

The system is available 24/7 - 365 Days a year.

 

If you have any questions or help using the system please contact reception on 01482 492219.

New Automated Telephone system

The practice has implemented a NEW Telephone system which allows patients to review/book and cancel GP and nurse appointments.

 

The system is available 24/7 - 365 Days a year and also includes the option to order repeat prescriptions.

 

If you have any questions or help using the system please contact reception on 01482 492219.

 

 

Closed for Doctor Training - from 12:30pm on Wednesday 15th November 2017

 

The Surgery will be closed from 12:30pm on Wednesday 15th November 2017 and will reopen on Thursday 16th November 2017 at 8am. 

   

The closure is to allow clinical staff training.

  

If you require medical advice please call NHS 111.

 

If you have a life threatening medical emergency call 999.

Friends & Family Test - June 2017

During June 2017 we recieived 4 responses to the Friends & Family test, of those 88% were Happy with the service provided.

 

Please help us improve by letting us know how we are doing.

 

Many Thanks

 

Newland Health Centre

Latest National GP survey results (July 2017)

The latest National GP practice survey results are now available via the link below :

 

 

https://www.gp-patient.co.uk/report?practicecode=B81104

Online Access

Online Access for Repeat Medication & Appointments:

We now offer direct online access for Repeat Medications & Appointments via our website or using our mobile device APP. To access this service you will need a username/password which can be obtained on request from reception. 

Evening Surgeries

Evening Access GP Clinic Wednesday/Thursday :

The surgery will host PRE-BOOKED evening surgeries on Wednesday/Thursday. The clinics will run from 6:30pm to 8.10pm.

 

 

New GP and Practice Manager

The practice has recently taken on a New GP Partner - Dr Carlos Lorences-Ruiz.  He is available Monday to Friday and runs a late surgery on Thursday evenings until 8pm (pre booked appts only).

 

Farewell and Happy retirement to Mr Andrew Newman, who has managed the surgery over the last 10 years.  His replacement is Mr Mark Whitaker who again is available Monday to Friday.

 

Newland Health Centre

 

Missed Appointments

Missed Appointments

 

 

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